Arbitration 

Arbitration is one of the alternative means, provided by law, to settle commercial and/or civil disputes. The concerned parties seek this means to settle their disputes to resolve current or future disputes. The disputants could not appeal against the issued sentence. The parties should decide upon arbitration either by drafting an arbitration clause included in their contract, or making a separate arbitration agreement. 

The parties’ agreement to seek arbitration reflects their intention to resolve any disputes that might arise between them, eliminate hostility and abolish procrastination that might exist in judicial authorities.  Arbitration cuts clear any disputes promptly, thus provides flexibility of procedures, hence gives freedom to both parties to express their defense.  Confidentiality is another feature that marks arbitration as its sessions are attended only by disputed parties. This enables them to proceed their commercial interactions despite their secret disputes.

The NTRA has approved the arbitration to be the means of settling any dispute that might arise between itself and the companies working in the telecommunications sector, concerning the issued licenses thereto.  Therefore the arbitration clause is drafted in all of NTRA granted licenses.