NTRA Code of Conduct

As regulators, we play a significant role in the Telecom sector in Egypt. We take pride in the fact that our presence in the telecom sector places us in a position of trust with clients, the public and ourselves, but also requires us to remain independent, but never uninvolved. We add value by helping to improve transparency, and consistency of business processes.

This requires that all NTRA staff members be oriented towards correct conduct in the eyes of the client, colleagues and the public at all time. 

In order to succeed, we must grow and develop both as individuals and as regulators. Our core values of excellence, teamwork and leadership help us to achieve this growth.

NTRA Regulatory Principles

NTRA will ensure regulating with a clearly articulated and reviewed annual plan with stated policy objectives.

NTRA will strive to ensure its interventions will be evidence based, proportionate, consistent, accountable and transparent in both deliberation and outcome.  

NTRA will consult widely with all relevant stakeholders and assess the impact of regulatory action before imposing regulation.

Professional Independence

Professional Independence is defined as the ability to be, and to appear to be free of any interest that might be seen as incompatible with the objectivity needed to carry out professional responsibilities with impartial judgment.

NTRA staff is not allowed to receive any gifts or excessive hospitality from a client.

NTRA staff is not allowed to request extraordinary discounts or conditions of payment from a client, which are not available to the general public.

NTRA staff should not accept invitations extended by clients unless cleared beforehand by the Executive President.