Press Releases
- NTRA Requires Telecom Companies to Provide Free Mobile and Fixed Internet to Customers 10 July 2025 — Press Release10 July 2025NTRA Requires Telecom Companies to Provide Free Mobile and Fixed Internet to Customers10 July 2025 — Press Release In response to the technical disruption affecting some telecommunications services due to
- Disruption of Some Telecom Services Due to Fire at Ramses Exchange7 July 2025A fire broke out this evening in one of the equipment rooms at Ramses Exchange of Telecom Egypt, causing a temporary disruption of telecommunications services. Civil defense teams, in coordination
- Containment of Ramses Exchange Fire and Gradual Restoration of Services7 July 2025The National Telecommunications Regulatory Authority (NTRA) is closely monitoring the temporary disruption in telecom services caused by the fire at Ramses Exchange of Telecom Egypt. The Authority confirms that the
- National Telecommunications Regulatory Authority (NTRA) Introduces New Payment Methods via “Telefoni” App2 July 2025As part of its initiative to develop the governance system for mobile phone usage in Egypt, the National Telecommunications Regulatory Authority (NTRA) announced the addition of new payment methods through
- NTRA Issues Mobile Network Quality of Service Report for Q1 202527 May 2025In line with its commitment to enhancing the quality of telecommunications services provided to users, the National Telecommunications Regulatory Authority (NTRA), through the National Center for Telecom Service Quality Monitoring,
- National Telecommunications Regulatory Authority (NTRA) Issues Report on Mobile Wallet Usage Indicators for Q1 2025 Press Releases – 13 May 202513 May 2025In support of the state’s plan to achieve financial inclusion, the National Telecommunications Regulatory Authority (NTRA) continues to coordinate with telecom service providers to create a robust digital payments environment
- National Telecommunications Regulatory Authority (NTRA) Issues Q4 2024 Mobile Network Quality Report27 February 2025In its continuous efforts to enhance the quality of telecommunications services for users, the NTRA’s National Center for Telecommunications Quality Monitoring has issued its Q4 2024 report (October–December 2024) on
- NTRA Issues the 2024 Telecom Users Complaints Report25 February 2025As part of the National Telecom Regulatory Authority’s (NTRA) ongoing efforts to protect users’ rights and ensure the provision of high-quality telecom services in the Egyptian market, the NTRA has
- NTRA bans new mobile devices non-compliant with approved international standards29 January 2025The National Telecommunications Regulatory Authority of Egypt (NTRA) announces it will initiate technical procedures to ban the activation of any new mobile phones that do not meet the approved international
- NTRA starts taking legal measures against Mountain View for conducting telemarketing calls in violation to law and relevant regulations issued23 October 2024The National Telecommunications Regulatory Authority of Egypt (NTRA) announced it will start taking all necessary legal measures against Mountain View and refer it to Prosecution after getting many complaints from