Voice KPIs

– Call Blocked Rate

– Call Dropped Rate

– Bad Speech Voice Quality Rate

– CSFB Call Setup Failure Rate

– Call Access Time

– CSFB Delay

– Telephony Return Delay

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Data KPIs

– Session Blocked Rate  

– Average Session Setup Time 

– Average http download throughput

– Average http Upload throughput

– YouTube Session Failure

– Freezing Time

– Video Quality

– Time to 1st Picture  

– Image Resolution

– Browsing Session Failure

– Browsing Session Time