Telecom Consumers Rights Protection is one of the main axes upon which the strategyt of the National Telecommunications Regulatory Authority (NTRA) is based. Egypt is one of the first countries in the Arab and African world to have interest in issues of protecting telecom Consumers Rights. Its provisions on the formation of a committee to protect the rights of telecom Consumers in Egypt, working under the umbrella of the National Telecommunications Regulatory Authority
The committee is formed by a decision of the Minister of Communications and Information Technology, headed by the CEO of the National Telecommunications Regulatory Authority, and its membership includes public figures working in various fields concerned with the telecommunications market and the rights of Consumers, as the committee includes experts in technology, law, media, health and representatives of civil society organizations.
Committee Members:
| Title | JobTitle |
|---|---|
| Eng. Hossam El-Gamal | Chairman and NTRA's Executive President |
| Mr. Osama Heikal | Minister of State for Information |
| Dr. Ahmed Zaki Badr | Former Minister of Local Development |
| Dr. Sameh Farid | Head of New Giza University |
| Dr. Sherif Kamel | Dean of AUC Shool of Business |
| Maj. Gen. Rady Abdel-Moaty Aly | Head of Consumers Protection Agency (CPA) |
| Dr. Mostafa El Feki | Director of the Bibliotheca Alexandrina |
| Ms. May Abdel Hamid | Chairperson of the Mortgage Finance Fund, Ministry of Housing, Utilities and Urban Development |
| Mr. Khaled Hanafy | Representative of the Disabled, Member of the House of Representatives |
| Dr. Talaat Abdel Qawy | Chairman of NGOs Union |
| Mrs. Soad El-Sayed Hassan El-Deeb | Chairperson of the Qualitative Union of Consumers' Protection Association |
| Dr. Medhat Abdel-Moneim El-Mesiery | Professor of Physical Engineering, Cairo University |
| Mr. Yasser Fatehi Rezq | Chairman of Akhbar Al Youm Newspaper's Board |
| Mr. Mohamed Salah El-Din Montaser | Journalist and columnist at Al Ahram Newspaper |
| Mr. Galal Dwedar | Journalist and columnist at Al Akhbar Newspaper |
| Dr. Khaled El-Sherif | Chairman of Sequence Telecom Company |
| Mr. Osama Kamal Helmy Ahmed | TV Anchor |
| Mr. Abdel Latif Al Manawy | Journalist and columnist |
| Mr. Mohamed Abu Shuqa | Professor of Law |
| Mr. Kamal Kamel Rayyah Zayyan | Head of Communications Dept., Al-Alam Al-Youm Newspaper |
| Eng. Ahmed Abd El-Aziz | Director of Technological Policies Dept. NTRA (CRPC Rapporteur) |
| Mrs. Hoda El-Deeb | Executive President of NTRA's Information & Public Relations Dept., (CRPC Rapporteur) |