News
- The NTRA Participates in WSIS Forum 20207 September 2020The National Telecom Regulatory Authority (NTRA) participates in the activities of the final week of the World Summit on the Information Society (WSIS) Forum (WSIS Forum) 2020, organized by the
- The NTRA Issues its Report on Complaints Tracking and follow-up System for Q3 202018 August 2020Within the framework of the keenness of the National Telecom Regulatory Authority (NTRA) to boost the customers’ rights, and ensure the provision of high-quality services in the Egyptian market, the
- The NTRA Issues its Second Report on Complaints Tracking and Follow-up System16 August 2020Within the framework of the keenness of the National Telecom Regulatory Authority (NTRA) to continually enhance its Complaints Tracking and Follow-up System, strengthen ways of networking and interacting with users,
- The NTRA Issues Instructions Concerning New Opening Hours of Operators’ Outlets25 July 2020The National Telecom Regulatory Authority (NTRA) issued instructions regarding the opening hours of the outlets of telecom service operators during which these outlets can serve customers starting from Sunday, 26
- The National Telecom Regulatory Authority (NTRA) Issues its Report on the Indicators of the Usage of E-wallets of Mobile Phones3 July 2020The National Telecom Regulatory Authority (NTRA) Issues its Report on the Indicators of the Usage of E-wallets of Mobile PhonesThe NTRA\'s Measures and Initiatives That Aimed to Stimulate the Use of E-payment
- The NTRA Issues QoS Benchmark Report for May 20201 July 2020light of MCIT\'s keenness to enhance the quality of telecom services provided to citizens, the NTRA has issued today its benchmarking report for May 2020 on the quality of voice
- The NTRA Takes Measures to Encourage Citizens to Charge Mobile Balance Using E-Payment24 June 2020Telecom Regulatory Authority (NTRA) has taken several measures to limit the usage of traditional methods of mobile phones charging such as scratch cards and encourage the use of other e-charging
- The Launching of MNP Service with the Attendance of HE Dr. Amr Talaat7 June 2020Within the framework of its role to follow up, supervise and monitor the quality of telecommunication services, and in light of its keenness to facilitate the provision of services to
- NTRA Issues its Report on Users Complaints Response- Q1 202010 May 2020Within the framework of the keenness of the National Telecom Regulatory Authority (NTRA) to continually improve the quality of telecom services, and to enhance the experience of telecom service users
- Coronavirus Prevention and Control Measures16 March 2020Within the framework of the new precautionary measures taken by the Egyptian Government to avoid the spread of the Coronavirus inside government entities and establishments and its keenness to ensure