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NTRA issues instructions regarding the working hours of operators’ outlets for the remaining days of Ramadan and during Eid Al-Fitr
 6 May 2021

Pursuant to the Prime Minister’s Decree No. 933 of 2021, in respect to the closure of stores and commercial shopping centers at 9.00 P.M. as of today the 6th of May until the 21st of May 2021, The National Telecom Regulatory Authority (NTRA) issued instructions in regard to the working hours of telecom operators’ outlets and audience-servicing during the time of enforcement as follow:

Audience-servicing times during the remaining days of Ramadan Holy Month:

  • All over the week: from 10.00 A.M. to 5.00 P.M.
  • Friday: from 2.00 P.M. to 5.00 P.M.

Audience-servicing times during Eid Al-Fitr until the end of the 21st of May, 2021

  • Day one of Eid Al-Fitr: from 2.00 P.M. to 8.30 P.M.
  • The remaining days of Eid Al-Fitr until the end of the 21st of May 2021: from 9.30 A.M. to 8.30 P.M.
  • Friday: from 2.00 P.M. to 8.30 P.M.