The National Telecommunications Regulatory Authority of Egypt (NTRA) obtained the ISO 9001-Certification of Organizational Quality Management System in regulating telecom services in Egypt’s market. The Certification was granted by JAS-ANZ; one of the largest accreditation bodies, and through “MDY for Management Services and Training”, which is the representing company of the ISO-donor in Egypt. This step comes in line with the policy of NTRA to apply the international standards of organizational management for telecom service-governance, to be adopted by licensed operators working in Egypt. It also contributes to fostering investments within a competitive, fair and polarizing environment and in accordance with international standards. Furthermore, this would also enhance the governance efficiency of telecom-services provided to users.

It is worth noting that NTRA had moved up 54 positions on the international rankings of Information and Communication Technology Regulatory Tracker of 2020, issued by the International Telecommunication Union, ITU-ICT Regulatory Tracker, occupying the 41st position amongst 193 other regulators of different countries, in comparison to the 95th position back in 2019. NTRA had also moved up 43 positions on the international rankings of The Global System for Mobile Communications Association’s (GSMA) Mobile Money Index of 2020, to become the 36th among 90 other countries adopting this kind of services, whereas it was ranked number 79 in 2019.