News
- The National Telecommunications Regulatory Authority (NTRA) obtains ISO Certification13 December 2021The National Telecommunications Regulatory Authority of Egypt (NTRA) obtained the ISO 9001-Certification of Organizational Quality Management System in regulating telecom services in Egypt’s market. The Certification was granted by JAS-ANZ;
- NTRA summons Vodafone Egypt’s leaders to investigate the clash incident in presence of user21 November 2021In line with the National Telecom Regulatory Authority of Egypt’s (NTRA) role to protect the rights of users as well as establish a balanced relationship between telecom-users and operators, NTRA,
- NTRA issues first follow-up report on Facebook service breakdown5 October 2021The work team formed yesterday by the National Telecommunication Regulatory Authority of Egypt (NTRA) to follow up the abrupt breakdown in Facebook services worldwide, issued primary indicators to assess the
- Facebook apps and platforms are down worldwide4 October 2021Internet users have experienced today an abrupt breakdown in all main apps owned by Facebook; which are, Facebook, WhatsApp, Messenger and Instagram. Such a breakdown occurred at 6.00 P.M. Cairo
- NTRA issues instructions regarding the working hours of telecom operators’ outlets as of October 1, 202130 September 2021Pursuant to the Prime Minister’s Decree in respect to the opening and closure times of stores and commercial shopping centers in winter, effective October 1, 2021, The National Telecom Regulatory
- NTRA receives a delegation from Communication and Media Commission of Iraq to discuss aspects of joint cooperation in regulating telecom services30 September 2021Eng. Hossam El-Gamal, the Executive President of the National Telecommunication Regulatory Authority of Egypt (NTRA) has received today morning a high-ranking delegation from the Communication and Media Commission of Iraq
- NTRA issues its 2021 semi-annual report on usage indicators of mobile wallets provided by telecom operators17 August 2021In light of supporting the State’s plan to achieve Financial Inclusion, the National Telecom Regulatory Authority of Egypt (NTRA) is always keen on coordinating with telecom operators to create a
- NTRA issues its semi-annual follow up report on telecom user complaints for 2021 first half-year period9 August 2021In line with the National Telecom Regulatory Authority’s (NTRA) keenness on supporting the user rights and ensuring high-quality services in Egypt’s market, NTRA issued its semi-annual follow up report on
- NTRA issues 2021 semi-annual report on mobile phone service in Egypt’s market as per Telecom User Poll3 August 2021In cooperation with a global market research agency, the National Telecommunication Regulatory Authority of Egypt (NTRA) issued the 2021 semi-annual report (from January 2021 to June 2021) on mobile phone-users’
- NTRA issues instructions regarding the working hours of operators’ outlets during Eid Al-Adha Al-Mubarak19 July 2021The National Telecom Regulatory Authority of Egypt (NTRA) issued instructions in respect to the working hours of operators’ outlets and for audience-servicing during Eid Al-Adha Al- Mubarak, to be as